Posted on Mar 3, 2000
If you haven't seen the memos, voicemails, stickers,
flyers, even helium balloons … it's “Dial 3 on 3-3.”
That is, effective Friday, March 3, you'll need to
dial “3” instead of “9” to get an outside line from
campus phones.
So, we had to ask, “How come?”
Turns out our fingers are fat.
The act of inadvertently dialing 911 is known as
“fat finger” in the parlance of 911 dispatchers.
It seems that callers who were trying to dial long
distance would hit “9” to get an outside line, then
“1” for long distance. Then, by mistake, they would hit
“1” again. Regardless of what they dialed next, the call would
come in as a 911 emergency.
Diane Winkler, director of telecommunications, explains
that Campus Safety officers have had to respond to something like a couple
hundred 911 “misdials” each year. Each misdial, of course,
requires a visit from an officer to ensure that there is indeed no
emergency.
The problem has been most common among students, says
Winkler, leading to speculation that their phones pads are smaller, or
their fingers “fatter.”
Winkler emphasizes that 911 will continue to be used for
all emergencies.
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